Contact Information
Netheroak
Osterstraße 58
20259 Hamburg, Germany
Phone: +494065065414
Email: info@netheroak.com
Terms of Service
Welcome to Netheroak. These Terms of Service govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
These terms create a binding legal agreement between you and Netheroak. If you do not agree to these terms, please do not use our website or services.
Last updated: November 29, 2025
1. Acceptance of Terms
By accessing our website, submitting contact forms, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and clients of Netheroak.
If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Service Description
Netheroak provides game development services, including but not limited to:
- • Development of logistics puzzle games and arcade games
- • Multiplayer infrastructure setup and management
- • DevOps configuration and deployment automation
- • Technical consulting and infrastructure planning
Specific service details, deliverables, and timelines are outlined in individual service agreements. These Terms of Service apply alongside any such agreements.
3. Service Usage Terms
3.1 Acceptable Use
When using our services, you agree to:
- • Provide accurate and complete information when requesting services
- • Use our services only for lawful purposes in accordance with these terms
- • Comply with all applicable laws and regulations
- • Respect intellectual property rights of Netheroak and third parties
- • Maintain confidentiality of any credentials or access information provided
3.2 Prohibited Activities
You agree not to:
- • Use our services to develop content that is illegal, harmful, or violates third-party rights
- • Attempt to reverse engineer, decompile, or extract source code from our proprietary systems
- • Interfere with or disrupt our services, servers, or networks
- • Impersonate Netheroak or misrepresent your relationship with us
- • Collect or harvest information from our website through automated means
- • Transmit viruses, malware, or any harmful code through our services
3.3 Service Access
We reserve the right to refuse service, terminate accounts, or remove content at our discretion, particularly if we believe there is a violation of these terms, applicable law, or if continued access poses security or legal risks.
4. Account and Access
4.1 Account Creation
If you create an account with Netheroak, you are responsible for maintaining the security of your account credentials. You must provide accurate, current, and complete information during registration and keep this information updated.
4.2 Account Security
You are responsible for all activities that occur under your account. You agree to:
- • Keep your password confidential and secure
- • Notify us immediately of any unauthorized use of your account
- • Not share your account credentials with third parties
- • Log out from your account at the end of each session
4.3 Account Termination
We may suspend or terminate your account if we determine that you have violated these terms, engaged in fraudulent activity, or if required by law. You may also terminate your account at any time by contacting us.
5. Service Availability and Modifications
5.1 Service Uptime
While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.
5.2 Maintenance and Updates
We reserve the right to perform scheduled maintenance and updates to improve our services. We will make reasonable efforts to notify users of planned maintenance that may affect service availability.
5.3 Service Modifications
We may modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of services.
5.4 Geographic Restrictions
While we provide services worldwide, certain features or services may not be available in all geographic locations. We may restrict access to our services from specific regions at our discretion.
6. Intellectual Property
6.1 Our Content
All content on our website, including text, graphics, logos, designs, code, and software, is owned by Netheroak or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
6.2 Client Content
When you engage our services, you retain ownership of your project content, concepts, and materials. By providing content to us, you grant Netheroak a limited license to use, reproduce, and modify this content solely for the purpose of delivering our services.
6.3 Developed Materials
Ownership of materials developed as part of our services is addressed in individual service agreements. Generally, upon full payment, you receive rights to project-specific deliverables, while we retain rights to our general methodologies, tools, and frameworks.
6.4 Trademarks
Netheroak and our logo are trademarks owned by us. You may not use our trademarks without prior written permission. All other trademarks mentioned on our website are the property of their respective owners.
7. Payment and Fees
Service fees, payment schedules, and terms are outlined in individual service agreements. Generally:
- • All fees are quoted in the currency specified in your service agreement
- • Payment is due according to the schedule agreed upon in writing
- • Late payments may incur additional fees and may result in service suspension
- • All fees are exclusive of applicable taxes unless otherwise stated
- • Refund policies are detailed in individual service agreements
You are responsible for providing valid payment information and maintaining sufficient funds or credit for agreed-upon payments.
8. Confidentiality
We understand that you may share confidential information with us during the course of our engagement. We agree to:
- • Maintain the confidentiality of your proprietary information
- • Use confidential information only for the purpose of providing our services
- • Not disclose your confidential information to third parties without your consent
- • Take reasonable measures to protect confidential information from unauthorized access
9. Warranties and Disclaimers
We provide our services with professional care and skill. However:
DISCLAIMER OF WARRANTIES:
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you in all cases.
10. Limitation of Liability
LIMITATION OF LIABILITY:
To the maximum extent permitted by law, Netheroak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill arising from or related to these terms or your use of our services.
Our total liability for any claims related to our services shall not exceed the amount paid by you to Netheroak in the twelve months preceding the claim.
Some jurisdictions do not allow the limitation of liability for certain types of damages, so these limitations may not apply to you in all cases.
11. Indemnification
You agree to indemnify, defend, and hold harmless Netheroak, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any intellectual property or other rights of third parties.
12. Dispute Resolution
12.1 Governing Law
These Terms of Service are governed by the laws of Germany. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Hamburg, Germany.
12.2 Informal Resolution
Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution of any disputes. Most concerns can be resolved quickly through good-faith discussion.
13. General Provisions
13.1 Entire Agreement
These Terms of Service, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Netheroak regarding our services.
13.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.3 Waiver
Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision.
13.4 Assignment
You may not assign or transfer these terms or your rights under them without our written consent. We may assign these terms without restriction.
13.5 Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by posting the updated terms on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the modified terms.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provision, please contact us:
Email: info@netheroak.com
Phone: +494065065414
Address: Osterstraße 58, 20259 Hamburg, Germany