Get in Touch
We're here to discuss your game development needs and explore how our services can help you build better infrastructure. Whether you have a specific project in mind or want to learn more about our approach, we'd like to hear from you.
Send Us a Message
Fill out the form below and we'll get back to you within one business day. All fields marked with an asterisk are required.
What to Expect
Quick Response Time
We typically respond to inquiries within one business day during Hamburg office hours. For urgent matters, you can call us directly.
No-Pressure Conversation
Our initial discussions focus on understanding your needs rather than selling services. We're here to help you make informed decisions about your technical infrastructure.
Flexible Scheduling
We work with studios worldwide across different time zones. We can arrange consultation calls at times that work for your schedule.
Clear Next Steps
After our initial conversation, you'll receive a clear explanation of potential next steps, timelines, and pricing. No surprises or hidden costs.
Common Questions
What types of inquiries do you accept?
We welcome inquiries about game development services, infrastructure consulting, partnership opportunities, and general questions about our approach. We're happy to discuss projects of various sizes and scopes.
Do you work with studios outside Germany?
Yes, we provide services to game development studios worldwide. Most of our collaboration happens remotely, and we're experienced in working across different time zones.
What information should I include in my message?
Help us understand your situation by mentioning your project type, current technical challenges, timeline if you have one, and any specific services you're interested in. The more context you provide, the more helpful our initial response can be.
Is there a consultation fee?
Initial conversations about your needs and our services are provided at no charge. We believe in establishing mutual understanding before discussing formal engagements.
How do you handle confidential project information?
We treat all client communications confidentially. For detailed discussions involving proprietary information, we can sign a non-disclosure agreement before proceeding.
Other Ways to Reach Us
Direct Contact
Email: info@netheroak.com
Phone: +494065065414
Address: Osterstraße 58
20259 Hamburg, Germany
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed
For urgent technical issues with active projects, our support team is available outside regular hours.
We value every inquiry and strive to provide thoughtful, helpful responses. Even if we're not the right fit for your project, we'll do our best to point you in a useful direction.