Contact Information

Netheroak

Osterstraße 58

20259 Hamburg, Germany

Phone: +494065065414

Email: info@netheroak.com

Terms and Conditions

These Terms and Conditions establish a binding legal agreement between you and Netheroak. They govern your use of our website, services, and all interactions with our company. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to comply with these terms.

If you do not agree with any part of these Terms and Conditions, you must not use our website or services. These terms are designed to protect both your interests and ours, establishing clear expectations for our working relationship.

Effective date: November 27, 2025

1. Scope and Binding Nature

These Terms and Conditions constitute a legally binding agreement between:

Service Provider: Netheroak, located at Osterstraße 58, 20259 Hamburg, Germany

User/Client: Any individual or entity accessing our website or engaging our services

This agreement takes effect immediately upon your first access to our website or engagement of our services. Continued use of our website or services constitutes ongoing acceptance of these terms, including any modifications we may make.

If you are entering into this agreement on behalf of a company or organization, you represent and warrant that you have the legal authority to bind that entity to these terms.

2. User Obligations and Conduct Requirements

2.1 General Obligations

As a user of our website and services, you are obligated to:

  • 1. Provide accurate, complete, and truthful information when communicating with us or submitting forms
  • 2. Maintain the accuracy of information you provide and update it promptly when it changes
  • 3. Comply with all applicable local, national, and international laws and regulations
  • 4. Respect the intellectual property rights of Netheroak and third parties
  • 5. Use our services only for lawful purposes and in accordance with these terms
  • 6. Cooperate with reasonable requests for information or documentation

2.2 Prohibited Activities and Conduct

You explicitly agree not to engage in any of the following prohibited activities:

  • 1. Violate any applicable laws, regulations, or third-party rights
  • 2. Use our services to develop, distribute, or promote illegal content or activities
  • 3. Engage in fraudulent activities, misrepresentation, or deceptive practices
  • 4. Harass, threaten, or harm other users, our staff, or third parties
  • 5. Transmit viruses, malware, or any harmful code that could damage our systems
  • 6. Attempt unauthorized access to our systems, networks, or user accounts
  • 7. Interfere with or disrupt the operation of our website or services
  • 8. Reverse engineer, decompile, or attempt to extract source code from our systems
  • 9. Use automated systems or software to extract data from our website
  • 10. Impersonate Netheroak, our employees, or other users

2.3 Content Guidelines

If you provide content or materials to us, you must ensure that such content:

  • Does not infringe on intellectual property rights of third parties
  • Does not contain defamatory, obscene, or offensive material
  • Complies with applicable content regulations and industry standards
  • Does not violate privacy rights or data protection laws

2.4 Age Restrictions

Our services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent and warrant that you meet these age requirements. If you are under the required age, you may only use our services with the involvement and consent of a parent or legal guardian.

3. User Responsibilities

3.1 Compliance with Laws

You are solely responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction, including but not limited to laws relating to data protection, consumer protection, intellectual property, and electronic communications.

3.2 Indemnification Obligations

You agree to indemnify, defend, and hold harmless Netheroak, its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use or misuse of our services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of third parties
  • Content or materials you provide to us
  • Your breach of any applicable laws or regulations

3.3 Privacy and Data Protection

When providing personal data to us or using our services, you must comply with applicable data protection laws, including obtaining necessary consents for any personal data you share with us. You are responsible for ensuring that your data practices align with legal requirements.

3.4 Third-Party Interactions

If you interact with third-party services, platforms, or vendors through our services, you acknowledge that such interactions are governed by the third party's terms and conditions. We are not responsible for third-party actions, services, or content.

4. Liability and Warranties

4.1 Disclaimer of Warranties

IMPORTANT DISCLAIMER:

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Netheroak disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement of third-party rights
  • Warranties regarding accuracy, completeness, or reliability of content
  • Warranties that services will be uninterrupted, timely, secure, or error-free

4.2 Limitation of Liability

LIMITATION OF LIABILITY:

To the maximum extent permitted by applicable law, Netheroak and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Loss of goodwill or reputation
  • Cost of procurement of substitute services

In any event, our total aggregate liability for all claims arising from or related to these terms or our services shall not exceed the total amount paid by you to Netheroak in the twelve months immediately preceding the claim.

4.3 Consequential Damages Exclusion

You acknowledge and agree that under no circumstances shall Netheroak be liable for any consequential, indirect, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

4.4 Force Majeure

Netheroak shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, power failures, internet disruptions, or pandemics.

4.5 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above exclusions and limitations shall apply only to the extent permitted by applicable law, and you may have additional rights.

5. Legal Information and Dispute Resolution

5.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

5.2 Jurisdiction

Any disputes, controversies, or claims arising out of or relating to these Terms and Conditions, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts located in Hamburg, Germany. You consent to the personal jurisdiction of such courts and waive any objection based on inconvenient forum.

5.3 Dispute Resolution Procedures

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through the following process:

  • 1. Informal Negotiation: Contact us in writing describing the dispute and proposed resolution
  • 2. Good Faith Discussion: We will respond within 14 business days and engage in good-faith negotiations
  • 3. Formal Proceedings: If informal resolution fails after 30 days, either party may proceed with formal legal action

5.4 Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

5.5 Waiver

No waiver by Netheroak of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert a right or provision under these terms does not constitute a waiver of such right or provision.

5.6 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Netheroak regarding the use of our website and services, and supersede all prior or contemporaneous communications and proposals.

6. Terms Modification Policy

We reserve the right to modify, amend, or update these Terms and Conditions at any time for reasons including but not limited to:

When we make material changes to these terms, we will:

Your continued use of our website or services after the effective date of modified terms constitutes your acceptance of those changes. If you do not agree to the modified terms, you must discontinue use of our services.

7. Termination

We may suspend or terminate your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to:

Upon termination, all provisions of these Terms and Conditions which by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

Legal Questions or Concerns?

If you have questions about these Terms and Conditions, need clarification on any provision, or have concerns about compliance, please contact our legal department:

Email: info@netheroak.com

Phone: +494065065414

Address: Osterstraße 58, 20259 Hamburg, Germany

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